Wondering how to cancel ExpressVPN without getting charged again? Whether you're switching VPNs, ending your free trial, or simply don’t need the service anymore, cancelling ExpressVPN is easy if you follow the correct method. This guide explains how to cancel based on where you subscribed — either the ExpressVPN website or Apple App Store — and also explains refund eligibility and post-cancellation details.
Why People Cancel ExpressVPN
Users may want to cancel ExpressVPN subscription for several reasons:
- Finished testing the service during the free trial.
- Found a more affordable or feature-rich alternative.
- Don't require VPN access anymore.
- Experienced technical or performance issues.
- Prefer to use a different privacy tool or setup.
How to Cancel ExpressVPN via Website (Direct Purchase)
If you bought the subscription directly through the ExpressVPN website, follow these steps:
- Visit the ExpressVPN website and sign into your account.
- Navigate to the "My Subscriptions" or "Dashboard" section.
- Click "Manage Settings" under your current plan.
- Select "Turn off automatic renewal."
- Confirm the cancellation when prompted.
Your VPN service will remain active until the end of your current billing cycle.
How to Cancel ExpressVPN on iPhone (Apple Subscriptions)
If you subscribed using your iPhone or iPad via the App Store, follow these steps:
- Open the Settings app on your iPhone or iPad.
- Tap your name (Apple ID section) at the top.
- Tap Subscriptions.
- Select ExpressVPN from the list.
- Tap Cancel Subscription and confirm.
This cancels your ExpressVPN subscription, but it remains active until the end of your billing period.
Can You Get a Refund After Canceling?
Yes, ExpressVPN offers a 30-day money-back guarantee for subscriptions purchased through its website. To claim it:
- Log in and start a live chat with ExpressVPN support.
- Request a refund and explain your reason.
- The support team usually processes it within 3–5 business days.
If you subscribed via Apple, you must request a refund from Apple:
- Go to Official Sites
- Sign in with your Apple ID.
- Select the ExpressVPN subscription.
- Choose “Request a Refund” and follow the prompts.
What Happens After Cancellation?
- Your access to the VPN remains until the current period ends.
- You will not be billed again unless you manually renew.
- Your account details remain intact for reactivation.
Common Mistakes to Avoid
- Deleting the app doesn’t cancel the subscription.
- Make sure to turn off auto-renewal to avoid future charges.
- Always check where you subscribed (App Store or website) before canceling.
Need Help? Contact Support
If you face any issues, you can use our Helpline for assistance. The ExpressVPN support team is available 24/7 and responds quickly to refund, cancellation, and account-related queries.
Final Thoughts
Learning how to cancel ExpressVPN ensures you stay in control of your billing. Whether you want to explore other VPN services or take a break from online privacy tools, following the correct cancellation process is essential. Don’t forget to confirm the cancellation and ask for a refund if you're eligible.